Draft — last updated: [DATE]. Not reviewed by an attorney. Replace before launch.
Refund Policy — 100% Results Guarantee
The Guarantee
We are confident enough to remove the risk. Complete the setup process, launch the included 1,000-prospect campaign, and allow Samantha and the campaign system to operate for 30 days. If the campaign produces zero Qualified Results, we will refund 100% of your $199 launch payment.
What Counts as a Qualified Result
A Qualified Result means at least one verifiable positive action attributable to the campaign, including:
- A prospect expressing genuine interest
- A request for additional information
- A quote request
- A booked appointment
- A completed lead form
- A coupon claim
- A store-visit inquiry
- A product or service inquiry
- A purchase attributable to the campaign
- Another agreed-upon positive conversion action
The following do not count as Qualified Results: message delivery by itself, an opt-out, a wrong-number response, a purely negative response, an automated carrier message, or spam/fraudulent/internal/test activity.
Eligibility Requirements
To qualify for a refund, you must:
- Attend the 60-minute launch session
- Provide accurate business information
- Provide the materials needed to build Samantha's knowledge base
- Approve the campaign offer, audience, and message
- Cooperate with required sender and campaign onboarding
- Allow all 1,000 included messages to be sent
- Keep the approved campaign active for the complete 30-day testing period, without materially changing, pausing, or interfering with it
- Request the refund within seven days after the 30-day test concludes
The 30-day testing period begins when the approved campaign launches — not when you purchase.
What Is Not Covered
Additional contacts, message credits, registration costs, carrier charges, premium services, or optional add-ons purchased beyond the included package are not part of the $199 guarantee and are nonrefundable once used or purchased. A campaign producing engagement but no completed sale does not automatically qualify for a refund — the guarantee covers Qualified Results, not guaranteed revenue or sales.
Limits
This introductory guarantee is limited to one First 1,000 Campaign per business.
How to Request a Refund
Contact Andrew directly at (315) 710-0387 within the eligibility window above with your account details. We will review your campaign activity against the criteria in this policy and respond promptly.